Customer Support

FAQ: Common Questions Regarding Self-Storage

Q: Is your storage facility safe? 
A: At Henday Self-Storage, we go out of our way to help our customers in any way we can. From offering competitive rates and a wide range of differently sized units, to providing 24-hour video surveillance and individual access control, we aim to meet all of your storage needs. We pride ourselves on offering secure, clean, and reliable storage solutions for residents in the Edmonton area.

Q: What size unit do I need for my belongings?
A: The size unit you will need depends on a number of factors, including the size of your furniture, the number of boxes you have, and whether or not you can stack your items. If you are going to need your belongings regularly, you should rent a unit that makes it convenient to easily access your items. We would be happy to help you choose the appropriate size option for your needs.

Q: Do I have to sign a contract or make a long-term commitment?
A: Absolutely not. The purpose of self-storage units is that you can have a sense of flexibility and freedom. You simply pay for exactly what you need, and go from there on a month-to-month basis. Whether you need the unit for one month or one year, we are here to help.

Q: Can I access my unit at any time or do I need to come during certain hours?
A: With individual access control, you will be able to access the facility 5am-9pm everyday. If you would like to view the facility and storage spaces before you make a decision, simply come during our open hours to meet with a helpful team member for a free tour and quote.

Request a Free Quote from Henday Self-Storage Today

You can count on us to answer any questions that you may have before you move your items in. Call our office now at 587 772-0919 to request a free estimate. We look forward to hearing from you soon when you!